Nue Biologics partners with established international research laboratories that operate under strict quality control standards. Each product is manufactured using advanced research-grade processes and is independently tested to verify purity and consistency before being made available to our customers.

All Nue Biologics peptides are ≥99% purity, verified through High Performance Liquid Chromatography (HPLC) testing. Every product is supplied with a Certificate of Analysis (COA) confirming its identity, purity, and testing results.

Short answer: No. Our peptides are supplied as lyophilized powder and require reconstitution with bacteriostatic water before use. If you would prefer your order to be reconstituted prior to dispatch, or if you need guidance on how to reconstitute, please contact our customer service team—we're happy to help.

Yes. Each product includes a Certificate of Analysis, which details the purity, testing methods, and batch information. This documentation ensures full transparency and confidence in the quality of every product.

All orders are processed and shipped from our Melbourne, Australia, warehouse.

Orders are typically dispatched within 24 business hours after payment is received. Victoria: 2–3 business days. Other Australian states: 2–5 business days. Delivery times may vary slightly depending on your location and postal service conditions.

Yes. All orders are shipped with Australia Post tracking. Your tracking number will be provided via email once your order has been dispatched.

Yes. All orders are packaged securely and discreetly to ensure both product safety and customer privacy during transit.

Yes. You may request to cancel your order within 30 days of purchase and receive a refund, provided the order has not yet been used and meets our return criteria.

If your order has already been dispatched, you may still be eligible for a return in accordance with our returns policy.

For assistance, please contact our team with your order details, and we will guide you through the process.

Yes. Nue Biologics offers a 30-day return period for eligible items.

To qualify, products must be unused, unopened, and in their original condition. Once the returned item has been received and inspected, an approved refund will be issued to the original method of payment.

Return shipping costs are the responsibility of the customer, and we recommend using a tracked shipping method to ensure safe delivery.

If an item arrives damaged or incorrect, please contact our team and we will arrange a suitable resolution.

For optimal stability, peptides should be stored under refrigerated conditions (2–8°C) after reconstitution. Under these conditions, reconstituted peptides typically remain stable for at least 4 weeks. For longer-term storage prior to reconstitution, peptides are best kept in a cool, dry environment, preferably refrigerated.

All products supplied by Nue Biologics are intended strictly for laboratory research purposes by qualified professionals. They are not intended for human consumption or therapeutic use.

For laboratories or research groups requiring larger quantities, bulk pricing options may be available. Please contact our team to discuss your requirements.

If you have any questions regarding products, orders, or shipping, our team is happy to assist. You can contact us through the website contact form or support email info@nuebiologics.com, and we aim to respond to all inquiries as quickly as possible.